Legal

Privacy Policy

Last updated: January 1, 2026

Healthvana, Inc. (“Healthvana,” “we,” “our”) operates startprep.com to make HIV prevention simple, accessible, and free for most people. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information we collect

We collect the information you provide when you sign up for care, answer intake questions, or contact us. We also collect technical information automatically such as device type, browser, and pages visited.

How we use your information

We use your information to deliver care, keep you informed about your visit and prescription, improve our services, and meet legal obligations. Your medical information is protected by HIPAA.

Sharing

We do not sell your personal information. We share information with licensed providers, pharmacy partners, and service providers who help us deliver care, all under strict confidentiality standards.

Your choices

You can request a copy of your information, ask us to update it, or opt out of marketing communications at any time by emailing telehealth@healthvana.com.

This page is a placeholder summary. Healthvana's full, binding privacy notice will replace this content before launch.

Take the next step

Protect your health and help someone else protect theirs.

PrEP Care (testing, visits and medication) is free for most patients, including those that are uninsured. Medication is prescribed at the healthcare provider's discretion. Sign up to see if you're eligible.